• From the scenarios, Chris and Erica are facing some human resource challenges. Erica believes the staff should be involved in creating the work schedule so they will be more motivated and satisfied. Discuss three reasons why employees should be involved in some decision-making activities, and explain how employee satisfaction could benefit the business.
  • Workplace discrimination comes in different forms. Describe a situation where you felt that your manager’s actions were discriminatory, and suggest how the manager should have proceeded.
week 6
  • * From the scenarios, Chris and Erica are faced with efficiency challenges at the café. Explain how these challenges could potentially harm the business, and suggest a brief plan to improve on efficiency and customer satisfaction.
  • From the case study, discuss Walmart’s distribution strategy, and explain two (2) key ways in which this strategy has helped Walmart gain a competitive advantage.

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