From the reliable Database, (e.g., Business Source Complete) perform a search on benchmarking. Find and review three sources from the search results. These three sources, along with your reading assignments, should be used to answer the following questions:

1. Describe benchmarking and explain its role in quality management. 
2. Provide an example of how a company that you are familiar with could use benchmarking to improve its performance. 
3. What is a benchmark project? Give an example. 
4. What are the processes involved in benchmarking? 
5. How does process benchmarking differ from product benchmarking? Support your statements with examples.

Write a short paper containing the answers to these questions. Successful reports will include:

  • Evidence of research from academia and other reputable sources (Wikipedia is NOT a reliable source).
  • References are correctly cited within the body of the paper. APA format is required for in-text citation.
  • Examples of personal experience (work, life) that supports the research.
  • All references cited correctly at the end of the paper (Reference page). APA format is required for reference pages.
  • Use APA style for in text citations and your reference page (double spacing not required).

Your paper should be no more than 3 pages (single-spaced, 12-point font)


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