- Define organizational behavior, discuss its purpose, as well as what it includes within an organization.
- Explain what motivation is and the benefit for organizations to have motivated employees. In addition, identify and describe the most valuable asset an organization has and how they keep them motivated.
- Explain the two key practices to managing an employee’s performance.
- List and describe the five key steps that a successful organization should take to handle conflict.
- Explain what makes negotiations successful.
- Explain what job design is, why it is essential to an organization.
- List and explain the five steps in job design.
- List and describe the three main types of organizational structures.
- What is the corporate culture of an organization and why is it important.
- List and discuss the five basic steps to effective change management.
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